Support

A problem, a question, an idea? Email bafratepro@gmail.com. Please include your phone model (iPhone or Android), system version and, if possible, a screenshot. We reply within a few days.

I switched phones or reinstalled the game: my purchases are gone

Open the Shop and tap Restore purchases, using the same account as for the purchase: your Apple ID on iPhone, your Google Play account on Android. The Commander Pass comes back. The Starter Pack and medals are one-time purchases and cannot be restored.

My progress is gone

Progress is saved on your phone. On iPhone, if iCloud is on, it is copied to your iCloud account and comes back after reinstalling or on another device signed in with the same Apple ID. On Android, it can come back when restoring your phone if Google backup is on (Settings › Google › Backup).

I was charged but received nothing

Restart the game and tap Restore purchases. If nothing changes, email us. Refunds are requested from Apple at reportaproblem.apple.com (iPhone) or from Google at play.google.com, under Order history (Android).

No ads are forced on you. Videos are offered in the Shop in exchange for a bonus and only play if you choose to watch one.

The game is too hard

Legacy medals earned in every run unlock permanent upgrades. Also make good use of traps, floodlights at night, powers (wall of fire, helicopter), and rotate your crew before they wear out.

Game Center (iPhone)